CUSTOMER CARE


How do I shop at Sammy Rose?

How do I shop at Sammy Rose? When you find a product that you would like to purchase (which I am sure you will) choose your size and click on "Buy". The item will then be placed in your cart.

Once you are done shopping go to "Checkout" on your top right. First you need to choose shipping: "Inside Sweden", "Inside Europe" or "Rest of the world".

Then fill out the form including name and contact information. Confirm and continue on to payment page. Pay with your VISA-card. Simple and secure! You will receive an order confirmation email.

If you prefer paying via Paypal we can make it happen! Just email me your order and I will get right back to you!

All orders will be shipped within a week. Any personal information given to Sammy Rose, will be protected. Your information will not be disclosed to any third parties.

What is your return policy?

We want you to be happy! And if you are not happy with your Sammy item you can return it, within 30 days for an exchange refund or credit. You need to contact me before you ship it. All returned items must be in the original condition you received them in. If there was something wrong with your item the shipping will be paid for by us but if not: You will be responsible for the shipping charges associated with sending the return back.

If none of the information on this page answers your question, we can still help! Just email me and I will help you! shop@sammyrose.se